WHAT WE DO
Property and Facilities Management Solutions To Meet Your Needs
See Our WorkDynamic, flexible and innovative solutions
Effective property and facilities management solutions requires innovation and a dynamic approach. Whether it be facilitating a new strategy, designing a fit for purpose property portfolio or preparing for outsourcing, Cadaema Consulting Services can deliver efficient, cost-effective solutions. We do not operate within a fixed approach where our services and expertise fit into neat boxes. We are happy to discuss all of your project requirements. We understand the need to be flexible and will go the extra mile to accommodate your business need.
Our areas of expertise
Cadaema Consulting Services is based in Surrey, UK and specialises in providing facilities management advice throughout the UK. We focus our expertise in the following three areas:
- Designing and implementing Property & FM strategies. Using data and an inherent understanding of the way you work and the services you are providing your communities and customer base to design and implement short, medium and long term property and facilities management strategies.
- Managing and supporting procurement processes. We have a thorough understanding of public sector procurement rules and the processes that you must deploy to comply with them. We can work with you to design specifications around your needs, recommend routes to market and data collection requirements enhancing the integrity of your procurement and governance processes.
- Managing and supporting development strategies. Using our experience of working on the supplier side of the procurement process to support and, if necessary, manage bid projects and project teams to develop and articulate winning collateral and operational and commercial solutions.
Property and facilities management consulting
The UK public sector currently spends around £40bn every year on their property portfolio on everything from facilities management and maintenance through to security, cleaning and rents and rates. At between 4% and 5% of an organisation’s budgets, this spend is considerable and material to how their efficiency is perceived by the wider market.
However, as running these portfolios is not part of the core business for public sector organisations, they rarely have the capacity to think strategically about how it can be managed or how strategies can be implemented to ensure it remains effective for the short, medium and longer terms.
Cadaema Consulting offers you the following support services:
- Data collection about the location and usage of your estate
- Asset verification and condition reporting
- Analysis of your property spend
- Strategic recommendations about how your property portfolio should be organised
- Advice on how you might organise yourself more effectively to control your property usage and spend
- Development of a Strategic Asset Management Plan that sets out your short and long terms aims
- Review of how your portfolio is managed on a day to day basis (facilities management) and the development of strategies to make this more effective
We recognise that, as public servants, these processes and decisions cannot be taken on a purely commercial basis and that consideration must be given, in working through all of these points, to your customers who use your services.
Our work in this area delivers the following benefits:
- Releasing space for your operational teams
- A non-emotional, but sympathetic, view of how your property should be organised and a clear plan of how this should be achieved
- Improved awareness of the performance of your estate – in terms of usage and statutory compliance
- Strategic advice underpinned by your organisations’ culture, ethos and community function
- Advice on future funding and commercial models to further enhance your estate
- Reduced spend on your property portfolio and its running costs without compromising your use of it in delivering your services.
- Each organisation is different and has different needs based on their own maturity and the size and location of their portfolio. We can work through all these points or just some of them as part of a wider strategy and delivery plan.
- We are happy to discuss your requirements and create tailored solutions.
Procurement support
The process of outsourcing of property and facilities management services has matured significantly – even within the last 5 years. As more organisations have opted to have their property and facilities management services provided by expert organisations, the initial opportunities for cost efficiencies through engaging the market have reduced.
At first glance, it may appear that the motives for outsourcing are reduced but such are the advancements within facilities management and support services and infrastructure, there are still many benefits to be gained.
Defining these in the context of your organisation and starting, running and completing a transparent procurement process is a time-consuming task – especially where your team of subject matter experts have limited capacity.
Cadaema Consulting offers you the following support:
- Options appraisal and business case creation to obtain approval to take the services to market
- Creation of detailed service specifications through internal workshops and stakeholder engagement that aligns to your overarching strategy
- Full internal stakeholder engagement to ensure full buy-in to your processes from as early as possible
- Soft market testing to engage with suppliers as early in the process as possible to gauge interest and understand the art of the possible
- Commercial modelling in support of pricing models and payment and performance mechanisms that provide appropriate incentive on suppliers
- Full process management from issuing pre-qualification and tender documentation to bid response reviews and evaluation alongside key stakeholders from your teams
- Structuring and hosting of dialogue sessions and presentations on your behalf
- Evaluation of relevant routes to market for you; including existing frameworks that you can access to reduce costs and duration of the process
We know that procurement processes you undertake have to satisfy public scrutiny and standards of probity.
It is also important, to ensure your organisation can continue to generate market interest and, therefore maximum value from the processes, that the risk transfer to the market is fair and doesn’t lead to suppliers taking or pricing unquantifiable risk.
Our work in this area delivers the following benefits:
- Contract specifications focused on delivering outputs that meet your stakeholders’ needs
- Commercial models that incentivise flexibility and cost certainty and offer suppliers a fair transfer of performance and volume risk
- Positive engagement with suppliers through concise and well-managed bid processes and partnership focused contract management structures
- Cost efficient procurement through the most appropriate route to market
Business Development Support
The bid market for facilities management suppliers has become incredibly crowded and mature and, even in the past 10 years has developed considerably. Earlier iterations of outsourcing projects were usually won through an aggressive commercial approach both in terms of pricing but also organisational appetite to risk.
More recently, this has become increasingly difficult as the efficiencies that could be achieved to make such commercially aggressive bids deliverable have already been achieved rendering the sector almost at peak efficiency. Bid success cannot – and should not – be based purely on this approach. As client organisations move through the generations of outsourcing, they feel less of a need to engage the market through lengthy dialogue based procurement projects. The opportunity for suppliers to build relationships as part of those processes is reduced and that all-important early engagement and relationship base is now critical to supplier bid success.
Cadaema Consulting provides support for business development by:
- Sales and growth strategy development focusing on sectors relevant to your overarching plans, current strengths and aspirations
- Development of business development and bid team strategies, structures and recruitment
- Interim leadership of your business development and bidding teams and support recruiting permanent resource
- Creation of bidding commercial strategies, models and approaches to fit your risk appetite
- Development of specific bid strategies and messaging around client and sector needs and requirements
- Support to the bid process and activity through project management, bid writing and being part of presentation and dialogue teams
In this ever increasingly competitive market, it is critical that your bid submissions balance those seemingly complex objectives; to differentiate your organisation from the rest by offering market-leading solutions and commercial approach, with making sure the solution is deliverable by your business and that they meet your commercial objectives.
Our work in this area delivers the following benefits:
- Flexibility to increase and decrease your bid resource to meet demand and your pipeline
- Full integration of our people within your team to present a unified approach to potential clients
- Public sector expertise to support, develop and implement bid and overarching growth strategies
- Flexible pricing strategy to fit with your requirements
