assure3c

A structured and independent approach to managing service contracts

Assure3C is Cadaema Consulting’s new process designed to help public sector organisations manage service contracts in a more strategic, transparent and collaborative way. It provides a structured framework for understanding contract performance, strengthening relationships with providers and ensuring that each contract continues to deliver on its intended purpose throughout its life.

Why Assure3C

Service contracts are increasingly complex. Many organisations face reduced internal capacity, evolving needs and legacy contracts that no longer reflect current strategic aims. Assure3C addresses these challenges by offering independent support that focuses solely on the contract and the partnership behind it.

how it works

Assure3C provides an ongoing health check across four core partnership themes that are essential to successful contract management.

Service delivery
Is the contract delivering the specification and is the specification still right for the organisation

Commercial performance
Understanding the commercial position of all stakeholders and identifying where pressures or opportunities may arise.

Added value
Exploring where enhanced outcomes can be created beyond the core obligations of the contract.

Social value
Ensuring that every service contract plays an active role in supporting local communities.

Strategic partnership objectives

Assure3C helps stakeholders define clear strategic partnership objectives that guide the contract over its full duration. These objectives explain what the contract should achieve for each organisation and how success will be measured. They remain stable throughout the contract unless there is a significant shift in policy or legislation.

Partnership deliverables

Working with senior leaders from each stakeholder, Assure3C creates a set of annual partnership deliverables. These are specific, measurable activities with clear ownership and agreed timescales. They provide a practical pathway to achieving the strategic objectives and ensure that progress is visible and understood by all parties.

An independent partner

Assure3C is delivered through a tri partite arrangement with client and contractor. This enables Cadaema to act as a genuinely independent collaborator, committed to fairness, transparency and the shared ambition of achieving the best possible outcomes from the contract.

Creating capacity through strategic oversight

By offering impartial insight, structured reporting and proactive issue identification, Assure3C helps organisations regain capacity, strengthen relationships and build long term contractual success.